Frequently Asked

Questions

What is The Atelier OS?+

The world's first AI-powered fashion intelligence platform with a 5-person AI Council, Fashion Week coverage, and editorial daily dispatches.

Who is Margaux Devereux?+

Your Editor-in-Chief. She writes the daily Dispatch, reviews your style weekly, and critiques your outfits with the Red Pen.

What is the Red Pen?+

Upload an outfit photo — Margaux critiques it Vogue-style with a grade from A+ to D. The review is shareable as a magazine clipping.

What is the Sartorial Index?+

A gamified style score (0–100) that tracks your wardrobe composition, consistency, and sartorial growth over time.

What is Fashion Week Intelligence?+

During active fashion weeks (NY, London, Milan, Paris), Margaux writes daily Front Row Dispatches with runway reviews, street style intelligence, and trend translations.

What is the 5D Sartorial DNA?+

A vector engine that analyzes your wardrobe across five dimensions — formality, color, texture, silhouette, and investment value.

What's the difference between tiers?+

Atelier ($990/year) covers core tools and dispatches. Maison ($4,990/year) adds Fashion Week Intelligence and the full Council. Sovereign ($25,000/year) includes everything plus private consultations.

How does the Sprezzatura Engine work?+

The Sprezzatura Engine uses a friction dial (0–100%) to calibrate your aesthetic intent, a proportion canvas to define your silhouette geometry, and a ratio-based matching system that aligns your proportions with historical style icons. The Sartorial Director then composes outfit suggestions calibrated to your friction and proportion profile.

How does the Atelier Council work?+

The Atelier Council comprises five distinct AI fashion personas, each with a dedicated system prompt and specialty: Margaux Devereux (Editor-in-Chief), Laurent Marchand (Fashion Consultant & Investment Advisor), Chiara Bellucci (Personal Stylist), James Wakefield (Atelier Concierge), and Sasha Vance (Creative Director). Each consultation is private and uses the persona's unique perspective.

How is my data secured and kept private?+

All data is encrypted at rest (AES-256) and in transit (TLS 1.3). Seven layers of anti-cloning protection are deployed: right-click disabled, text selection locked, image drag protection, view source obstruction, content fingerprinting, CSS copy protection, and canonical URL enforcement. No data is shared, sold, or used to train external models.

How is my garment data stored?+

Garment photographs are stored in access-controlled, per-principal isolated storage. Vector profiles, wear session logs, care records, and purchase metadata are encrypted in the platform database. Your sartorial archive is treated with the same confidentiality as a private banking relationship.

What is the alteration process?+

The Alteration Directive page accepts your body measurements (chest, waist, hip, inseam, sleeve, shoulder, neck, rise), lets you select a garment and alteration type, and generates a millimetric specification with exact measurements and fabric allowance notes. One click sends the specification to the atelier via a ValetRequest.

What is the turnaround time for an Event Dossier?+

Event Dossiers are generated in real time — typically under 30 seconds. The dossier includes a recommended outfit pulled from your wardrobe, gap analysis with sourcing recommendations, a 72-hour grooming timeline, a sprezzatura score, and fabric recommendations calibrated to the event location.

How accurate is the Packing Matrix?+

The Packing Matrix generates a capsule list from your wardrobe, optimized for the destination climate. It provides day-by-day outfit breakdowns, calculates outfit combinations from the capsule items, and recommends climate-appropriate fabrics by GSM.

How is wardrobe valuation calculated?+

Wardrobe valuation sums the purchase price of all garments. Cost-per-wear (CPW) divides purchase price by confirmed wear sessions. The Portfolio page tracks total wardrobe value, average CPW, best and worst investments, and a Wardrobe Health Score.

Which currencies are supported?+

The Atelier OS records all garment prices and cost-per-wear calculations in USD. Membership fees are billed in USD. If you acquire garments in other currencies, convert to USD at the time of purchase entry for accurate portfolio tracking.

What is the cancellation policy?+

Annual memberships may be cancelled at any time with continued access until the end of the billing period. Refunds are available within 14 days of initial subscription if no garment has been added to the wardrobe. Beyond this period, membership fees are non-refundable.

Can I export my data?+

Yes. A complete data export is available in structured JSON format upon request, including garment records, vector profiles, wear session history, care logs, trip itineraries, packing manifests, and outfit ensembles. Upon cancellation, a 30-day grace period allows for export before all personal data is permanently deleted.